Returns & refunds

Requesting a return

You have 30 days after delivery to request a return.

Use our contact form and include your order number, the item you want to return, and your question. For a damaged or incorrect item, tell us what happened.

Return instructions

Contact HULK before sending a parcel so that we can provide the correct return address and instructions for your order. Ask us about eligibility, postage, exchanges and refund processing before returning an item.

This page does not limit any rights that apply under consumer law.